This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

docsteth1Beggarwood Surgery

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Opening Times

The surgery is open Monday to Friday 8.30am to 6.00pm.

Access for the Disabled

The Practice has access for wheelchair users. Disabled toilet facilities are available. There is a lift for access to services on the first floor.

The Practice has access to Audio Frequency Induction Loop for the hard of hearing.

Interpreting Service

The Surgery has access to an interpreting service.

Your GP Cares (Item from the BMA)

The environment in which GPs are striving to provide services is increasingly challenging.

The burning issues are:

  • An increased demand on general practice caused by demographic changes, more complex health needs and some care moving out of hospitals is all contributing to unsustainable pressures on GP services.
  • Based on the current number of doctors working as GPs, and the staff who support them in the general practice team, there are simply not enough hours in the day to meet everyone’s needs.
  • Practices are struggling to recruit to vacant posts in their practices and to find locum cover so that patients can still be seen if a colleague is sick or absent.
  • The increasing demand and workload pressures are leading to low morale and stress causing many GPs to leave the profession or to consider early retirement.
  • Many GP practice buildings are old and need investment to create more room for patients to be seen or simply to make them fit for purpose.
  • GPs and their practice teams must have greater support to deliver high quality services that meet the requirements of all their local patients.

Please "click" on the link below to watch the GP Cares video:

https://www.youtube.com/watch?v=Iy4CVGlSDP8


Introducing Online Appointments!

The Beggarwood Surgery are now offering our patients the choice of booking routine GP appointments online with effect from Monday 28 May 2012.

Please note that you will need to register for this service by clicking on the button below or contacting the surgery on 01256 396500.

Upon registration, you will be issued with your unique Login and Password details. This information must be collected from the Surgery Reception, before you can begin to use this service.

This service allows you to book and cancel appointments online, at your own convenience and leisure.

You can still book and cancel appointments over the telephone or in the surgery.


(Site updated 14/07/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsSign up to the newsletter

Noticeboard

New!

Whose Health is it Anyway? –

Helping the NHS understand and act on what really matters to patients and carers

 

There is increasing focus in the NHS on supporting patients to be in control of their own health and well-being. To make this a reality, patients and carers are going to need to be in the driving seat to ensure care and support is built around what matters to them most. An exciting project is taking place across the South of England working with patients and carers to understand, from their own perspective, what is important to them in managing their health and care better.

Your views matter - what  help do you need to  manage and make decisions about your health and well-being? What helps you feel in control of your own care and what gets in the way?

The aim of the project is to gain feedback from as many patients and carers as possible and your views will help us understand and act on what really matters to you. You will be helping to ensure that the voices of patients and carers are at the centre of decision making about future commissioning priorities.

To start the discussion, we should be grateful if you could please take a few minutes to complete the survey on the attached link:

 

http://survey.redbrickresearch.co.uk/a/TakeSurvey?id=3794158&custom25=NHCCG

 

If you would like to be more involved in helping us gain more detailed understanding, there is opportunity in the survey to indicate your willingness to take part in a telephone interview or group discussions (both online and face to face groups).

 

Thank you for taking the time to complete this survey.

 

If you require any further information, please do not hesitate to contact Ferne Haxby on ferne.haxby@nhs.net and she will be happy to assist you.

 

Introducing Online Appointments!

 

The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.

 

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.

 

Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

During June 2014, 74patients failed to attend their GP appointments.  34 patients failed to attend their nurse appointments.  Each non attendance costs the NHS £20 each.

2 patients did not attend Rapid Access appointments.  All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 12.00 and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website: 

www.nhs.uk

Sex - worth talking about 

WorthTalkingAboutLogo.jpg  

 

Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.

New!

We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.

 

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website